Terms and Conditions

Copyright licence

This Website and its design, text, graphics, software and all material appearing on the Website are Copyright © nib health funds limited 2020. Certain third party copyright materials will be included on the Website from time to time. You are granted a limited revocable licence to down‑load the materials contained in this Website solely for non‑commercial, personal use, including for the purpose of transacting business with GU Health. If you are an Internet service provider, you may supply the materials contained in this Website to your subscriber. Any other use of any of the materials of this Website including without limitation the reproduction (for any purposes other than those noted above), modification, adaptation, transmission or communication of such materials without the prior written permission of GU Health is strictly prohibited. The trade marks illustrated on the Website owned by GU Health or certain third parties must not be used in any way without the prior written permission of GU Health or the third party owner of the trade mark, as applicable.


GU Health does not represent or warrant that this Website will be free of defects, including but not limited to viruses or other harmful effects. To the full extent permitted by law, GU Health will not be liable for any loss, claims, damages, costs (including legal costs) or expenses arising out of the use or inability to use the Website including but not limited to all special, indirect or consequential loss or damage or loss of profit. To the extent that such liability cannot be excluded, GU Health's liability will be limited to replacement of the goods or services or payment of the amount paid by you to us. GU Health tries to ensure that the information and/or facilities accessible via this Website are accurate, complete and current but do not warrant that the information is accurate, complete and current. GU Health does not guarantee the obligations or performance of its related bodies corporate.

We’re continually improving our website design to ensure our members have an enjoyable time when using online services. To help us identify areas of improvement and increase our site’s usability, we’re using ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use ClickTale to collect any personally identifiable information entered in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. You can choose to disable the Service at http://www.clicktale.net/disable.html.

As always, if you're unclear how GU Health handles your personal information, see the privacy policy.

Warning - Products and services

All applications for insurance are subject to GU Health Fund rules and all insurance is subject to policy terms. Please refer to policy wording for full details of cover conditions, features and scope. Information in this Website has been prepared in accordance with the Australian law for insurance in Australia only. If you have any questions about this privacy policy or your dealings with the GU Health website, you can contact:


GPO Box 2988,
Melbourne Vic 8060


1800 249 966
8.30am—5pm (AEST)

+61 2 9692 4438